1xbed FAQ — All Your Questions Answered Here

No. Under 1xbed's policy, each person may only hold one account. If multiple accounts are found belonging to the same individual, they may be suspended and any associated bonuses may be forfeited. Please use a single account with accurate information.

On the login page, click the "Forgot your password?" link. Enter your registered mobile number or email address — a reset code will be sent to you. Use that code to set a new password. The whole process takes 2-3 minutes. If you run into any issues, contact our support team.

Yes, you can update your phone number, email, and password from your account settings. To change your name or date of birth, you will need to contact the support team and ID verification may be required.

Mobile number verification is enough for general gaming. However, ID verification may be required for large withdrawals or for security purposes. Verified accounts also benefit from faster and more secure withdrawal processing.

You can deposit on 1xbed using Bangladesh's most popular mobile banking options:

• Mobile Banking — Fastest & Most Popular
• Nagad — Instant Processing
• Rocket — Dutch-Bangla Bank Mobile
• Bank Transfer — for large amounts
• Cryptocurrency — USDT, BTC (selected)

The minimum deposit on 1xbed starts at just BDT 200 — one of the lowest thresholds among platforms in Bangladesh. This applies to all available payment methods.

Deposits via Mobile Banking, Nagad, and Rocket are usually credited within 1-5 minutes. Bank transfers may take 1-6 hours. If your balance has not appeared within 15 minutes, take a screenshot of the transaction and contact our support team.

1xbed does not charge any deposit fees. However, your mobile banking provider (such as Mobile Banking or Nagad) may apply their own transaction fees. Please review the terms of your payment provider before making a deposit.

Withdrawals to Mobile Banking, Nagad, and Rocket are typically processed within 15 minutes to 24 hours. VIP members enjoy faster payouts. First-time withdrawals may take slightly longer due to the verification process. For more details, visit Withdrawal Page here.

The minimum withdrawal amount on 1xbed is BDT 500. You may withdraw any amount above this limit. Before submitting a withdrawal request, make sure your account is fully verified.

Withdrawals are processed safely in most cases. However, a withdrawal may be held up in certain situations:

• If account verification is not completed
• If the bonus wagering requirements are not met
• If suspicious activity is detected
• If the deposit and withdrawal methods do not match

Contact our support team if you run into any issues.

The welcome bonus is automatically credited on your first deposit after opening a new account. The bonus amount depends on your deposit and is subject to specific wagering requirements. You can view the full terms and conditions for each bonus in the Promotions section of your account.

A wagering requirement is a condition that requires you to place a certain number of bets before withdrawing bonus funds. For example, a 30x wagering requirement means you must wager the bonus amount 30 times. Slots and bingo games typically contribute the most toward meeting wagering requirements. Each bonus has its own specific terms.

Yes, you can choose not to take a bonus. Simply select "No thanks" from the bonus options at the time of deposit. Once a bonus is activated, it will be cancelled if you withdraw without meeting the wagering requirements.

There is no separate application required to join the 1xbed VIP program. You are automatically enrolled once you register. Simply play games to earn points and advance to higher tiers. For more details, visit VIP Page here.

You earn a set number of VIP points for every bet you place. Slots and Bingo games typically earn more points. Accumulated points can be redeemed for bonuses, free spins, and special rewards. You can view a full breakdown of your points in the VIP section of your account.

VIP members enjoy:

• Fast Withdrawal Processing
• Exclusive Deposit Bonuses & Cashback
• Personal Account Manager
• Higher Deposit & Withdrawal Limits
• Priority access to special events and tournaments
• Special Birthday Gift

1xbed offers a huge game library. Highlights include:

• Live Casino — Blackjack, Roulette, and Baccarat with real dealers
• Slots — Over a thousand slots games
• Bingo — Fun Bingo rooms with fast payouts
• Virtual Sports & Card Games

No — all games on 1xbed can be played directly in your browser with no additional software required. That said, you can download the mobile app for an enhanced experience. App Page Both Android and iOS versions are available.

Yes, 1xbed is fully committed to transparent and fair gaming. All games operate using internationally certified RNG (Random Number Generator) technology. Live Casino games are broadcast in real time, leaving no room for manipulation.

Yes, the 1xbed mobile app is completely free to download. It is available on both Android and iOS. To download the app, on the App Page Go there and choose the version that fits your device.

Yes, the mobile app gives you access to everything available on the website — deposits, withdrawals, gaming, bonuses, and VIP. On top of that, the app also offers fingerprint login, push notifications, and offline mode.

1xbed takes the protection of your personal information seriously. All data is secured with SSL encryption and is never sold or shared with third parties. For more details, please visit our Privacy Policy Read it.

Yes, two-factor authentication (2FA) is available on 1xbed. You can enable it via SMS or an authenticator app from the security section in your account settings. This adds an extra layer of protection to your account.

1xbed is committed to responsible gaming. You can set your own deposit limits, session time limits, and self-exclusion options at any time. If you feel you may have a gambling problem, please contact our Responsible Gaming Visit the page and contact support if needed.