Gambling is for entertainment only. Never look to gaming as a way to solve financial problems. If you feel you have an issue, contact us today.
What Is Responsible Gaming and Why It Matters
Responsible gaming means enjoying gaming while keeping full control over your time, money, and emotions. At 1xbed, we believe gaming only becomes a true source of joy when players approach it with the right mindset and clear boundaries.
Online gaming is growing rapidly in Bangladesh, but it comes with real risks. Many people unknowingly increase their bets or keep playing in an attempt to recover losses. This mindset is what leads to problem gambling. That is why 1xbed is committed to building a culture of responsible gaming from the very start.
Before joining our platform, every player is encouraged to consider their financial situation and mental readiness. Gaming is entertainment, not a source of income. Keeping this in mind makes responsible gaming much easier.
Every game outcome is completely random. Previous wins or losses have no effect on future results. Increasing your bets because you feel a win is due is a fundamentally flawed strategy.
Warning Signs of Problem Gambling
People often do not realize their gaming habits are gradually becoming a problem. If you notice any of the signs below, take them seriously and seek help if needed.
Playing Beyond Your Budget
You are spending beyond your set budget and consistently going over by "just a little more."
Chasing Losses
Repeatedly placing larger bets after losses in an attempt to win back what you have lost.
Loss of Track of Time
You lose track of time while playing, with hours passing without you noticing.
Strain on Family Relationships
Gaming is damaging your relationships with family or friends or creating distance between you.
Borrowing to Play
You are borrowing money or going into debt to fund your gaming.
Emotional Distress
You feel anxious, irritable, or low when you are unable to play.
If you recognize two or more of the signs above in yourself, do not wait — contact 1xbed support or activate self-exclusion right away.
1xbed Responsible Gaming Tools
1xbed gives every player a range of effective tools to stay in control of their gaming. All tools are completely free to use and can be activated at any time.
We believe an informed player is the best player. That is why these tools are easy to find in your account settings. Keeping responsible gaming tools active ensures your gaming stays enjoyable at all times.
Self-Exclusion Process
Self-exclusion is a feature that lets you block yourself from gaming on your account for a set period or permanently. Once activated, you will no longer be able to log in, and no bonus offers will be sent to you.
Go to Account Settings
After logging in, click on the profile icon and look for the "Responsible Gaming" option.
Choose the Self-Exclusion Option
Choose the duration that works for you — 30 days, 90 days, 6 months, 1 year, or permanent exclusion.
Confirm
Verify your identity and click the confirm button. The change will take effect immediately.
Get Support
Even after self-exclusion, our support team is here for you. Reach out any time you need help.
Self-exclusion cannot be cancelled before the selected period ends. Once it expires, you will need to contact support to reactivate your account and complete a cooling-off period.
Minor Protection Policy
1xbed strictly prohibits anyone under 18 from accessing its gaming platform. Through age verification and KYC checks at registration, we ensure no minors can use our platform.
A note for parents — please use parental control software on your devices and keep your 1xbed account password out of reach of your children. Always log out on shared devices.
- Age verification via national ID or passport is mandatory at registration
- 1xbed reserves the right to verify any account it deems suspicious at any time.
- Accounts identified as belonging to minors are closed immediately
- Funds deposited into a minor's account will not be refunded
Where to Find Professional Support
Problem gambling is a mental health issue, and there is no shame in it. Reaching out for help takes real courage. Beyond the 1xbed support team, you can also turn to a range of professional organizations for assistance.
Remember, you are not alone. Thousands of people have faced this problem and, with the right help, have returned to healthy, normal lives. Taking the right step at the right time is what matters most.
- 1xbed Live Chat Support — 24 Hours a Day, 7 Days a Week
- Bangladesh National Mental Health Helpline — Kiran Helpline
- Consult a local mental health professional
- Talk Openly with Family and Trusted Friends
- Join the Gamblers Anonymous Online Community